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Position: Roster Coordinator

Looking for a job on the Central Coast? If you are highly organised and motivated we’re looking for YOU.

We are seeking a personable and proficient roster coordinator to schedule residential and community support workers for our NDIS clients. The role is full time (8am to 4pm) and is currently based in Point Clare with some days at Kincumber down the track. On-site parking is available.

About the business and the role

Fairhaven Services is a community leader in the provision of services for people living with disability. We offer community participation, day programs, employment opportunities, accommodation and living support. The Roster Coordinator is a position designed to support both the community and residential areas of the organisation. There is plenty of scope to make the job your own, especially with the expected transition to a CRMS at a later stage.

The people who join our team actively respect the rights of people living with disability and value their contribution to the workplace and the community.

Job tasks and responsibilities

The primary role of the Roster Coordinator is to ensure that all agreed support times based on an individual’s plan are delivered. Our support workers have the skills, competencies and training to provide high quality person-centred and culturally appropriate support.

You will be responsible for producing and maintaining residential and community rosters, ensuring rostering is logistically sound, efficient and the most effective use of staff resources.

Skills and experience

To be successful in the role you will need:

1. Previous experience with rostering systems and extensive rostering experience, including the ability to interpret elements of the Award

2. High level computer literacy and an aptitude for database management and reporting

3. Highly developed data input skills and demonstrated experience in roster management particularly within the NDIS framework

4. Excellent customer service skills and the ability to provide a value added service and build a culture of excellence among staff, participants and carers

5. Experience working in social, health, education or community services, or related areas. SCHADS Award 2010 – $25 per hour + Super. As a Public Benevolent Institution (PBI), Fairhaven is eligible for Fringe Benefit Exemptions which provide employees with excellent opportunities for tax-effective salary packaging.

You need to be able to manage competing demands, solve problems and make decisions within the scope of the role. We are looking for a problem solver who is self-motivated, energetic and flexible with a high degree of initiative. We value fun, teamwork and collaboration – if this sounds like you and Fairhaven sounds like a place in which you’d like to make a difference, then we’d love to hear from you.

How to apply for this job

Please send your resume detailing your work experience, together with a covering letter that addresses the five essential criteria listed to by Sunday May 13 2018. Please include the reference of: RCEJ01. Any further enquiries can be directed to

View the position description here, available until 13 May 2018

i have fun, i have goals, i have independence.


Have more questions? Talk to us.

We are available Monday - Friday, 8am - 4pm.
Call us on (02) 4349 5500
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